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Welcome to Omotenashi

おもてなし Omotenashi (O-mo-te-na-shi) is deep-rooted in Japanese culture, and means to wholeheartedly look after guests.

It is a selfless practice which centres around care for the guest, not the expectation of receiving something in return. Hospitality and care are provided from the heart, unhidden and unprotected, a deeply respected practice. These ceramics embody the three key principles of Omotenashi: empathy, anticipation, and authenticity.

For wholesale inquiries, please reach out to our Australian distributor,
Oceania Trade Link here.

A Few of Our Favourites

We’ve highlighted a select few gifts that are sure to be cherished. To see the rest of our range, click here.

Browse our Ranges

Utensils

Tea & Sake

Servingware

Plates & Bowls

Gift Sets

Meet Your Matcha Match

Everything you need to get started at home

Our beautiful, Japanese-made Matcha kits, hand-finished bowls (Chawan), whisks (Chasen) and Spoons (Chasaku) are the perfect way to get started with the craft of Matcha.

Shop Matcha

Our promise

We work closely with our shipping providers to be able to offer free insured shipping on orders over $150. All orders are packed with love and care at our distributor, based in Brisbane.

We have representatives in Japan working closely with our factories, providing a higher level of quality control, consistency, and the latest selections from the wide range of Japanese cultures represented by each ceramic producing region.

A Journey Through Japan

Omotenashi works with a range of manufacturers from time-honoured ceramic producing regions throughout Japan, culminating a storied heritage of knowledge passed through history, combined with a fresh eye from enthusiastic local creatives.
These regions are renowned not just or their craftsmanship, but their raw materials. Clay, water, sand and dyes, all with unique properties, in some cases even being exclusive to a single valley or river, make every piece in the Omotenashi range a part of a unique experience.
Our Japanese factories are amongst the most respected in the country, and we work with a specialist quality assurance team to make sure that every piece earns its Omotenashi label.